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    Client Software Compatibility

    From late January 2020, in accordance with security industry best practices, the Nomura Now website will only support the TLS 1.2 encryption protocol. This will affect you if your browser or connection software does not support or has TLS 1.2 disabled.

    Web Browsers
    If you are connecting using a web browser, the Nomura Now website will require a TLS 1.2 or greater compatible version of Google Chrome, Mozilla Firefox or Microsoft Internet Explorer to operate. (Some applications have differing requirements).

    Other Connection Software
    If your connection to the Nomura Now website is via software other than a browser, such as a Java client, your connection must also support TLS 1.2 to continue to be able to use the Nomura Now services.

    If you are unsure about your connection type or have any questions related to this upcoming change, please contact your application support team using the helpdesk contacts in the table below.

    Access

    The Nomura Now website is for current and potential clients of Nomura only. To access the site you must first register and be allocated a login ID and password. If you are not currently registered, please inform your usual Nomura representative.

    Investigating Problems

    If you are having problems logging in to any of the Nomura Now services, please contact the appropriate support team from the list below:

    ApplicationBusiness AreaHelpdesk ContactHelpdesk Hours
    Nomura Fixed Income Portal Global Markets GM Research Support 24 Hours, Monday - Friday
    Nomura Global Research Portal Global Markets GRP Support 24 Hours, Monday - Friday
    Nomura Live FX EFX Support 24 Hours, Monday - Friday
    Nomura TradeSpex Equities TradeSpex Support 24 hours, Monday - Friday
    Nomura Global Prime Services Client Portal Prime Services Prime Client Service 24 Hours, Monday - Friday
    Nomura WebCB Convertible Bonds Convertible Bonds Support 24 hours, Monday - Friday
    Nomura Wealth Management ePlatform Wealth Management Please contact your Wealth Manager -
    ABS Europe Global Markets ABS Europe Support 24 hours, Monday - Friday

     

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